Question 1

What is interchange-plus pricing?

Accepted Answer

Interchange-plus pricing shows you the exact cost of each transaction — the interchange fee set by the card networks (Visa, Mastercard, etc.) plus a small, transparent markup from ONKORE. Unlike flat-rate or bundled pricing, you always know exactly what you're paying and can see when rates change. Actual savings vary by business — request a statement review to see how your current pricing compares.

Question 2

Are there any hidden fees?

Accepted Answer

ONKORE emphasizes transparent pricing and provides the applicable fee schedule before activation. Fees vary by processor, pricing program, equipment, services, card mix, and merchant configuration, so review your merchant-specific quote and agreement for the complete cost structure.

Question 3

How long does onboarding take?

Accepted Answer

Onboarding time varies by underwriting, processor, equipment, integration, and documentation requirements. ONKORE helps coordinate the migration and can review whether existing compatible hardware may be retained.

Question 4

Can I keep my existing hardware?

Accepted Answer

Existing-equipment compatibility depends on the POS, terminal model, processor, encryption, software version, and configuration. ONKORE can review your current setup and identify supported options before recommending replacement equipment.

Question 5

Do you require long-term contracts?

Accepted Answer

Month-to-month and no-long-term-contract programs may be available depending on the processor, product, equipment arrangement, and merchant-specific agreement. ONKORE will disclose applicable term and cancellation provisions before activation.

Question 6

How fast do I get my money?

Accepted Answer

Funding schedules depend on processor, merchant approval, settlement cutoff times, risk review, banking arrangements, and program eligibility. Accelerated or same-day funding may be available to qualifying merchants where supported.

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